Return & Exchange Policy

Return & Exchange Policy

 

1. Returns & Exchanges
   You may request a return or exchange within 7 days of receiving your order, provided the product is unused, in its original packaging, and in resellable condition.
   Sale or discounted items are not eligible for return or exchange unless otherwise specified.

2. Damaged or Incorrect Items
   If you receive a damaged or incorrect product, please notify us within 48 hours of delivery.
   To assist with the investigation, please provide photos or a short video of the item and packaging. After verification, we will arrange for a replacement or issue a refund.

3. Refunds
   Refunds will be processed to the original payment method within 3 working days after the return is approved.
   Shipping and delivery charges are non-refundable unless the return is due to an error on our part.

4. Non-Returnable Items
   For safety and hygiene reasons, opened or used skincare and hygiene products, personalized/customized orders, and perishable or intimate items cannot be returned.

5. How to Start a Return
   To initiate a return or exchange, contact our support team at INSIDESWEAR@GMAIL.COM with your order number and reason for return.
   Follow the instructions provided by our team for packaging and shipment.

Contact for Returns
Email: INSIDESWEAR@GMAIL.COM
Phone: +923085610726